About Us

Our Mission
To "fulfill member's needs with the best products, service, and education."

Social Mission Statement
"Rockford Community Federal Credit Union will strive to be a resource for social and economic development for both individuals and communities. The credit union will seek to contribute to these goals by fostering relationships to become an integral part of shaping its community."

Who We Are
Rockford Community Federal Credit Union is a full service, non-profit financial institution that is owned and operated by the membership for the benefit of all members. If you are managing your money and financial affairs at a profit-driven bank or another financial institution, you are probably paying high fees and interest rates. Rockford Community Federal Credit Union is uniquely different from a bank, finance company, Savings & Loan, or Thrift. Once you join, you're immediately eligible to apply for our full range of low or no fee financial products and services. At Rockford Community Federal Credit Union you will be pleased with our friendly staff and competitive products.

Who We Serve
At Rockford Community Federal Credit Union you are qualified for membership if you or a family member live or works in the city of Rockford, Algoma Township, Cannon Twp., Courtland Twp., or Plainfield Twp. north of the Grand River. Once you become a member, your immediate family is also eligible to join. Our policy of "once-a-member, always-a-member" allows you to maintain your membership even if you change jobs or relocate.


3 N. Monroe, Rockford, MI 49341
Phone (616)866-8570
Fax (616)866-8590

HOURS OF OPERATION   effective March 1, 2015

Monday 9:00 AM-5:00 PM
Tuesday 9:00 AM-5:00 PM
Wednesday 9:00 AM-5:00 PM
Thursday 9:00 AM-5:00 PM
Friday 9:00 AM-6:00 PM
Saturday (drive-up only) 9:00 AM-12:00 PM

What is the difference between a bank and a credit union?

Banks Credit Unions
Generate profit for stockholders. Make decisions based on what will give stockholders more profit. Not for profit, not for charity, but for service. Without "profit motive," make decisions based on what's best for members.
Commercial businesses. Offer services to make a profit. Financial cooperatives. Members pool their savings to provide low-cost loans and low-fee services to each other.
People who buy stock in the bank own shares of the business. Each member is an equal owner.
Serve customers from the general public. Anyone can use a bank. Exist solely to serve their members. A person must be within the credit union's field of membership, as defined by their charter, in order to join.
The Board of Directors are paid a salary. Daily operations are performed by a paid staff. Unpaid volunteers from the membership serve on the Board of Directors and guide the credit union. Daily operations are performed by a paid staff.
Only people who own stock can vote for the Board of Directors. The customers who use the bank don't have a say. As owners, members elect fellow members to serve on the Board of Directors.
Income is returned to the stockholders in the form of higher dividends on their shares of stock. Income is returned to members in the forms of better savings rates, lower loan rates, and low or no fees for services.
Like other for-profit businesses, banks must pay taxes to the government. Like other not-for-profit institutions, credit unions are exempt from paying federal income tax.
Deposits are federally insured up to $250,000 by the FDIC, a government agency. Deposits are federally insured up to $250,000 by the National Credit Union Administration, a government agency. The NCUA's insurance fund is the healthiest of all federal deposit insurance.

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History of Rockford Community Federal Credit Union

Rockford Community Federal Credit Union has provided financial services to individuals, families and businesses within our community since 1970.

Original Credit Union Location Archived Newsletter from 1995
Rockford's First credit union site Rockford CU newspaper clipping
In 1970 the credit union was chartered to serve the savings and loan needs of the Wolverine Worldwide employees and their families. The credit union operated in an old farm house on Courtland drive shared with Wolverine World Wide medical staff. This old farm house still stands today as seen above. In June of 1983 the credit union announced it's plans to expand and relocate adjacent to the farm house. The move was made to provide a more professional atmosphere, more confidentiality, and more services. At this time Credit Union membership was limited to Wolverine employees, and their families, as well as Wolverine World Wide subsidiaries.


Article from May 1995 Archived article from Rockford Squire
Rockford CU archived newspaper article Archived Newpaper article of Rockford CU
The credit union operated as Wolverine Worldwide Employees Federal Credit Union until 1995 when there was a charter change and name change to Rockford Community Federal Credit Union. This change allowed the credit union to serve individuals living or working in the Rockford city limits, and also those living or working in Algoma, Courtland, Cannon, and Plainfield townships, north of the Grand River. This change also brought official endorsement from the Rockford Planning Commission to approve site plans for a new location. Groundbreaking for the new location at 3 N Monroe took place in June of 1995. This allowed for increased accessibility for locals and additional community exposure. With the growth of the Credit Union additional space was needed, so on Oct 31, 2001, Rockford Community Federal Credit Union held a groundbreaking ceremony. This additional space would allow for expansion and renovation of the building.


Current Credit Union Site
Rockford Community Federal Credit Union current building
Our current location at 3 N Monroe continues to proudly serve the Wolverine World Wide Employees, their family members, the City of Rockford, and the surrounding communities. With over 3200 members we continue to strive and grow and look forward to remaining local & loyal for generations to come!

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Rockford Community Federal Credit Union Board of Directors

Mark Fankhauser - Chairperson
Paul Jorgenson - Vice Chairperson
Jane Poolman - Secretary
Bernie Zahm - Treasurer
Mike Fesenden- Director
Gordon Ploeg- Director

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Equal Housing LenderNational Credit Union Administration
NCUA - Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government agency. Equal Housing Lender - We do business in accordance with the Fair Housing Law and Equal Opportunity Credit Act